- The Changing Mobility Landscape: A New Outlook
The Changing Mobility Landscape: A New Outlook
How is global mobility changing and why?
What challenges do these changes present?
How should companies address these challenges?
About the Video
About the Video
Watch AIRINC’s Morgan Crosby, Global Director of Advisory Services, as she answers these questions. Morgan also discusses how AIRINC helps companies align mobility programs with business strategy using AIRINC’s new consultative approach, "FIT."
To learn more about FIT, click here.
Global Director, Advisory Services
As the global leader for AIRINC’s advisory services business, Morgan is responsible for developing and managing our global mobility consulting capabilities. Working with clients across diverse industries and geographies, she helps develop global mobility programs designed to meet organizational, business and talent objectives. Morgan joined AIRINC in 1997 as a cost of living surveyor, traveling internationally to research costs for expatriate personnel. In 1999 she transitioned to the client services team where she worked closely with companies in the oil and gas, financial services, and FMCG sectors. Based in Cambridge, MA Morgan has lead our advisory services group since it was founded in 2010. During her tenure at AIRINC, she has traveled to over 50 countries, spoken at numerous conferences, and written several articles on mobility trends.
Chief Executive Officer and President
Steve joined in late 2008 to help implement a new vision and growth strategy for AIRINC through optimizing product development, streamlining processes throughout the organization, and enhancing the sales and marketing function. Prior to joining AIRINC, Steve was the Global Leader and Worldwide Partner at Mercer responsible for its Information and Software businesses. As part of his global leadership role, he was based in Geneva, Switzerland, and has significant work experience in all regions of the globe. He is a frequent speaker on international HR issues and trends. Prior to his fourteen years at Mercer, he served as an Operations Manager at Towers Perrin, with a focus on HR software tools and global job evaluation systems. Steve has been teaching the Quantitative Analysis course at the WorldatWork organization since 1990. Steve has a B.A. in Economics from the University of Texas at Austin and an M.S. in Economics from the University of North Texas.
Welcome to AIRINC's video series. With me today is Morgan Crosby, who is our Global Director of Advisory Services.
What is happening in the changing landscape?
What are the future needs for the mobility profession and industry?
To meet future needs, global mobility is having to think beyond just meeting compliance, relocation, and other operational needs, and thinking about how they can enable the business to unlock key objectives and to do business globally.
What do these changes present?
Well in the past it was a lot easier to turn to external benchmarking to help guide your mobility program, but now companies are having to think about looking more internally and what is the key to unlocking their potential internally, so they are having to form key relationships with their stake holders to find out what really would add value either to the business or to the talent or to the organization over all and then having to use that information in order to tailor the mobility program to those internal needs.
How have you helped companies solve these challenges?
A lot of mobility practitioners have been coming to us, they know they have an issue, but they don't know what to do about it or how to get started. So we've developed a process and it's actually a structured process that can help companies get through their issues and it's called FIT. FIT stands for Focus, Interpret, and Tailor. With the focus phase, we help the company understand what that internal context is, and what they need to do to structure their program to meet their needs. Once we figure out what that context is, we can help use that information and interpret that into a set of solutions that could help the company the best. Once we make a decision on those solutions, we can move into the tailor phase, where we hash out the details of the policies themselves and get them implemented.
What have been the outcomes?
Well, the outcomes are unique to each organization, so depending on what the company is trying to do with mobility, that will frame what the outcome is. So I'll give two examples that will help illustrate that. One, we worked with a company that had three main reasons for sending people on expat assignments, one was to develop talent, and get them international experience. The other was to just get jobs done over seas to fill vacant roles, or to fill skill gaps. The other was to send leaders out to drive business results, and because they had these three unique needs, they had needed three different approaches to mobility, so we helped adopt a mobility suite that was tailored around those three needs. Another company, a really different type of company, was really focused on their health, safety, and environment issues, and wanting to focus on the well-being of their expats, and they really only sent one kind of expat just to get out there and get some work done and come back again. So they wanted a straight forward, singular approach to mobility rather than a stratified approach.
What are your closing thoughts?
In closing, mobility departments should really be focused on their internal context and they should be adopting programs that are going to help their company achieve their overall objectives and if they do that, they will be helpful to the organization and enable them to do business globally.
- Cost Estimation
- Airfare Database
- Assignment Cost Estimator
- Program Cost Forecast
- Short Term Assignment
- Short-term Allowance Calculator
- Lump Sum Calculator
- Long Term Assignment
- Balance Sheet Manager
- Cost of Living Allowance
- Education Reports
- Hardship Evaluations
- International Assignment Calculator
- International Housing Guide
- International Tax Guide
- Lump Sum Calculator
- Transportation Data
- Permanent or Indefinite Moves
- Host Pay Calculator
- Salary Evaluation Tool
- Policy & Industry Benchmarking
- Global Compensation
- Borderless Pay Insights
- Partner Offerings
- U.S. Domestic Services.
- Destination Reports
AIRINC is the world’s trusted source for workforce globalization. We integrate expatriate compensation data services, global mobility consultation, and innovative technology to create custom solutions that reflect each client organization’s unique global mobility context.